Become a Brand Promoter

Message Us

Do you love the beach lifestyle and have a passion for creating inspiring content? We'd love to have you represent La Fortuna as a brand ambassador. We're always looking to partner with individuals who embody confidence, adventure, and a love for coastal living. Whether you're a content creator, photographer, traveler, or simply someone who genuinely loves our brand, we'd love to hear from you. If you're interested in collaborating, please contact us through our email with your social media links and a little about yourself. We look forward to connecting and growing the La Fortuna community together.

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FAQ

Order Tracking

Yes! Once your order has been processed and shipped, you’ll receive a confirmation email with your tracking information. This email will include a direct link so you can easily follow your package’s journey and see real-time updates on its delivery status. If you don’t see the email right away, be sure to check your spam or promotions folder just in case.

Return Policy

Due to the personalized nature of our products and services, all sales are final. We do not accept returns, exchanges, or offer refunds on any purchases, including psychic readings, mystery boxes, or other spiritual products. Each order is carefully prepared specifically for you, making it ineligible for return once it has been processed.

If your order arrives damaged or you receive the wrong item, please contact us as soon as possible so we can review the issue and work toward an appropriate resolution. By placing an order with us, you acknowledge and agree to this Return Policy.

Do you ship internationally?

Yes, we ship worldwide! No matter where you’re located, you can enjoy our collections and have your order delivered straight to your door. International shipping rates and delivery times are automatically calculated at checkout, so you’ll know exactly what to expect before placing your order. We work with reliable carriers to ensure your package arrives safely and as quickly as possible, wherever you are in the world.

Duties & Taxes

Please note that international orders may be subject to customs duties, taxes, or import fees once they reach your country. These charges are determined by your local customs office and are the responsibility of the customer. We don’t have control over these fees, and they are not included in the total price at checkout. We recommend checking with your local customs office for more information about potential charges before placing your order.

Is my payment information secure?

Your payment information is always safe with us. Our store is powered by Shopify, which uses industry-standard encryption and security measures to protect your personal and payment details. Shopify is PCI-compliant and trusted by millions of businesses worldwide, so you can shop with confidence knowing your information is handled securely from checkout to delivery.