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Returns

• You may return most items within 30 days of delivery for a full refund.
• To be eligible for a return, items must be unused, unwashed, and in their original condition with tags attached.
• Certain items such as sale items or final clearance products are non-returnable.

How to Return

1. Contact our support team in our contact forum to request a return authorization.
2. Pack the item securely in its original packaging.
3. Ship the item back to us using a trackable shipping method. Customers are responsible for return shipping costs.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 5–7 business days to the original payment method.
• Shipping costs are non-refundable.

Exchanges

• If you’d like to exchange an item for a different size or style, please contact us in our contact forum. Exchanges are subject to availability.

Damaged or Incorrect Items

• If your order arrives damaged or incorrect, please contact us within 7 days of delivery with a photo of the item, and we will resolve the issue promptly.

Questions?
If you have any questions about returns, refunds, or exchanges, please contact our support team!

We Ship Worldwide!

Based out of Paris, France

Yes, we ship worldwide! No matter where you’re located, you can enjoy our collections and have your order delivered straight to your door. International shipping rates and delivery times are automatically calculated at checkout, so you’ll know exactly what to expect before placing your order. We work with reliable carriers to ensure your package arrives safely and as quickly as possible, wherever you are in the world.

Duties & Taxes

Please note that international orders may be subject to customs duties, taxes, or import fees once they reach your country. These charges are determined by your local customs office and are the responsibility of the customer. We don’t have control over these fees, and they are not included in the total price at checkout. We recommend checking with your local customs office for more information about potential charges before placing your order.

Secure Payments

Your payment information is always safe with us. Our store is powered by Shopify, which uses industry-standard encryption and security measures to protect your personal and payment details. Shopify is PCI-compliant and trusted by millions of businesses worldwide, so you can shop with confidence knowing your information is handled securely from checkout to delivery.

Order Tracking

Yes! Once your order has been processed and shipped, you’ll receive a confirmation email with your tracking information. This email will include a direct link so you can easily follow your package’s journey and see real-time updates on its delivery status. If you don’t see the email right away, be sure to check your spam or promotions folder just in case.